Design System Operations at USCIS
This case study documents a multi-year effort to reconcile three independently evolving appointment-scheduling systems at USCIS. The work is presented using a slide-based synthesis paired with written commentary.
BottomLineUp Front
Design Operations at Travis County
UX operations and coded prototypes aligning two county departments around one shared application.
Website Redesign for Job Corps
A research-led public-service redesign connecting information architecture, visual identity, and code.
Branding for Deep Dimension VR
A modular identity system for an Austin virtual-reality company, built through atomic design principles.
Design Operations for Lodestone Social
A reusable design system and automated workflow for faster, more consistent client customization.
Collaborators'
Aslan is a prolific designer, organizer and learner. He dived into complex spaces, under challenging circumstances and came up with strong designs that solved problems in elegant ways. He thrives in a fast paced, highly collaborative environment.
I had the pleasure of working with Aslan, and his deep expertise in design systems and governance left a positive mark on our team. He communicated clear guidelines and processes that informed how we could keep our design system consistent and scalable, to ensure alignment across teams and improve overall efficiency.
He has a pretty unique big picture approach to his design work. He is able to embrace open source and artificial intelligence to enhance his work. By reframing things like design systems, he is able to help teams better understand building a good customer experience.
I worked with Aslan conducting UX research. He is a systematic thinker, and able to conduct human centered design approaches to inform the UX of complex customer relations systems like Salesforce and ServiceNow. He is a fierce advocate for design-thinking and evidence based design practices, and the user wins because of designers like him.
Side Projects
